Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.
4.3Have real-time conversations with your audience – wherever you are. Live chat, email, and a unified inbox let you connect the conversations you have with your customers to the information you have in ActiveCampaign. Now the Conversations App lets you keep the convo going on the go. Get notified Get new chat and message notifications directly to your phone. Never miss a message (and bring down your response time). Respond to chats on the fly Respond to chats through the unified inbox – so all your mobile and desktop responses are kept in one place. Make your support team more supportive. Make your sales team sell better. Never miss a message because you aren’t at your desk.
